ITC Support Testimonials
Dwight Stuckey,
Stuckey and Company
Dwight Stuckey
ITC Support
Great training and insight...on every level!
Burke Convey,
Covey Agency
Burke Convey
ITC Support
Tech support was able to remote into my system and diagnose and help correct the problem. I am so grateful and appreciated the assistance!
Dale Delay
ITC Support
Friendly and helpful! Listened to all my questions and really helped me understand.
Alex Cao
ITC Support
Thank you ITC for having such a great team for tech support.
Danny,
GGB Insurance
Danny
ITC Support
Very professional, awesome customer service.
Anthony Leigh,
Pacific Charter Insurance Group
Anthony Leigh
ITC Support
Very helpful, knowledgeable and professional. I wish my technical support experiences were this good with other companies technical support departments. Thank you very much!
Ivan Estrada ,
Estrada Services
Ivan Estrada
ITC Support
Very knowledgeable. Fixed my problem in less than 5 minutes!
Ivan Estrada,
Estrada Services
Ivan Estrada
ITC Support
Great rep - very knowledgeable. Fixed my problem in less than 5 minutes!
Anthony Leigh,
Pacific Charter Insurance Group
Anthony Leigh
ITC Support
[Technical support] was very helpful, knowledgeable and professional. I wish my technical support experiences were this good with other companies technical support departments.
Natalie Richie,
Alive Insurance Services, Inc.
Natalie Richie
ITC Support
Very professional, prompt and courteous service.
Christina DePuy
ITC Support
Quick and to the point - solving our problem speedily and with little fuss.
Maurice Thomas,
ExpressQuote Insurance
Maurice Thomas
ITC Support
Very pleasant and informative. I have already began to tell my professional insurance contacts about how wonderful your product and services are.
Suresh Shah,
Asia Insurance Services
Suresh Shah
ITC Support
For the past twenty years I have seen the commitment of fine service and products provided by ITC and I will not leave them.
Counts Insurance Agency
ITC Support
I was given great advice on how to help with the quoting process on our website and much more. I just wanted to say thanks again for all the help, we greatly appreciate it!
Rod ,
RoadOne Insurance Services
Rod
ITC Support
Fast! The support team knew what the issue was and was able to target and attack the problem.
Sean Hulme,
Alamo Auto Insurance
Sean Hulme
ITC Support
We really appreciate your product and the support team provides the fast, courteous service that an agency needs.
Bob Kipper
ITC Support
No matter what department I call, everyone has been very professional, knowledgeable and helpful. Thank you ITC!
Yvonne Arnold,
Interstate Insurance Agency
Yvonne Arnold
ITC Support
Fast! Excellent help and understanding of my problems with the NEW Internet Explorer configurations.
Jean Johnson,
S-R Form Insurance Agency
Jean Johnson
ITC Support
As always the techs come up with the solution.
Basil Green,
OMT Insurance Brokers, LLC
Basil Green
ITC Support
I think that it was a very difficult and one in a million chance of finding and fixing the problem. ITC's support stayed with me until it was fixed.
Ann Marchant,
Lake Dallas Family Insurance Agency
Ann Marchant
ITC Support
ITC is the best. Have never had a problem that the staff has not been professional and easy to work with.
Mark Sullivan,
Mark Sullivan Insurance
Mark Sullivan
ITC Support
Super helpful company and product.
Amy Johnson,
S-R Form Insurance Agency
Amy Johnson
ITC Support
Everyone has been very helpful when I've called in for assistance. No complaints from me.
Chris Faggi
ITC Support
The staff has been great... from the start of the website development to helping us with any issue.
Donna Newsome
ITC Support
Very quick and friendly. Always do a good job.
Marty Stewart
ITC Support
Thank you for your excellent problem-solving support! I genuinely appreciate the help! :)
Derek Dugar,
Dugar Insurance Agency
Derek Dugar
ITC Support
When my operating system was changed from Windows XP to Windows 7 and IE needed to be updated to allow the correct bridging "language", the techs at ITC stayed with me till all systems were operating correctly. GREAT JOB guys!!!
Brian Bozick,
Brian Bozick Insurance Agency
Brian Bozick
ITC Support
[ITC's technical] support team is the bomb. They are great and treat me with respect. They get the job done, and even when it isn't their system issue, they find a way to help me get the problem fixed. They are a huge asset. You can sell software all day, but if the support team isn't there to back it up, it isn't worth a dime.
Dawn Pirtle,
Pirtle Insurance
Dawn Pirtle
ITC Support
I think ITC's technical support staff is the best. They can't be topped. They always know how to help or fix an issue. [ITC] should train all businesses to be as good.
Cyndi Ayscue,
Insurance Partners of NC, Inc.
Cyndi Ayscue
ITC Support
My two experiences with ITC's technical support were wonderful. They were friendly and helpful. Very pleased with their technical support department.
Derek Dugar,
Dugar Insurance
Derek Dugar
ITC Support
[Technical support is] very knowledgeable of our needs and willing to advise or assist for results immediately.
Yvonne Arnold,
Interstate Insurance Agency
Yvonne Arnold
ITC Support
Fast help, wonderful service
Ed Naeger,
Pay & Go Insurance
Ed Naeger
ITC Support
[Technical Support] listened to our concerns and addressed each issue with professionalism.
Jack Heller
ITC Support
The service crew at ITC will walk you through any issues. I know if I need the help they will get me back up and running....for a web based agency that is critical.
Dawn Pirtle,
Pirtle Insurance Agency
Dawn Pirtle
ITC Support
I have stated in the past how great the technical support staff is when we have had a problem in our agency. They are always very easy to work with. I very much appreciate being able to pick up the phone in most, if not all cases, and speak personally with a member of the tech staff. They're really good!
Darci Gutierrez
ITC Support
The techs are all great and although I hate to call in, I know that when I do it will be resolved.
Theresa
ITC Support
We switched to ITC because of poor service from our last provider... and so far you guys have proved it was a good move.
Elizabeth Galarza
ITC Support
Surprisingly, I didn't have to wait forever on the phone. [Technical support] solved the issue very well. I thought 100 times before making the call because I was expecting to be on hold for a long time and then get a rep with an attitude. Keep up the good work.
Mary Ann Wylie,
Mary Ann Wylie Insurance Agency
Mary Ann Wylie
ITC Support
[Technical] support crew is AWESOME! Great job in every aspect.
Gary Sweeney,
Advantage1
Gary Sweeney
ITC Support
The [technical] support ITC offers is the best. A few times I couldn't get a few companies to bridge over [from TurboRater], and the guy I talked to took care of my problems.
Steve Camp,
Big Sky Insurance
Steve Camp
ITC Support
Great job [Technical Support], immediate response. Best I've received compared with other companies I've used in the past.
Daniel Mitchell,
180 Insurance Agency
Daniel Mitchell
ITC Support
I love how in a matter of seconds one of ITC's techs can get on my computer and fix issues that I have with the program. Usually it is something I overlooked, but since I am not a computer guy I wouldn't know that. These guys have always been helpful and they do it quickly.
Victor Cooper,
CooperInsures
Victor Cooper
ITC Support
ITC's technical support is great, and we are glad whenever we have a problem we can count on them to fix it for us.
Debbie Unverzagt,
Best Choice Insurance of North Texas
Debbie Unverzagt
ITC Support
ITC technical support always goes above and beyond the call of duty so to speak. They are extremely knowledgeable in the field. Never a complaint when I have had to call you guys. Wonderful customer service always!!!!
Jeannie Brant
ITC Support
ITC technical support was very helpful and patient. They took the time to show me exactly how to accomplish what I wanted to do on the website.
Private,
Uno Insurance
Private
ITC Support
ITC technical support was fast and accurate.
Danny Owens,
A-OK Preferred Insurance Agency
Danny Owens
ITC Support
You have no idea how much ITC technical support helped me out. It really does a lot to have someone knowledgeable who can fix something complicated for you and make it look easy. Awesome job and whew.
Dawn Pirtle,
Pirtle Insurance Agency
Dawn Pirtle
ITC Support
I have always found the technical support to be very good! I wish everyone I had to deal with was as good as ITC's support!
Mina Quiroz
ITC Support
Our experience with the team at ITC was great. They made the process [of building our website] extremely easy.
Beth Bowerman
ITC Support
ITC's Insurance Website Builder team has been very fast and efficient with all my questions and needs.
Octavio Lopez,
OL Services
Octavio Lopez
ITC Support
Excellent customer service!
Private,
Acura Universal Services
Private
ITC Support
ITC technical support was very thorough and quick to get us back up and working.
Virginia Wilson,
Spradlin Insurance Agency
Virginia Wilson
ITC Support
ITC has excellent service, and I have used you for many years, and I will continue to use you.
Joyce Munoz,
Silcox Insurance Services
Joyce Munoz
ITC Support
ITC's technical support was extremely helpful and knowledgable.
Russ Mutto,
Mutto Insurance Agency
Russ Mutto
ITC Support
In all the years I have been your customer, I have NEVER had a bad experience. ITC customer service has been a constant 100%.