A growing number of consumers prefer electronic communication over phone calls or face-to-face. Do you know what your customers prefer? Whether it’s email, social media or a phone call, you need to be communicating with your customers via their preferred method. It will help you to stand out from other agencies and provide personal customer service.

The best way to get your customers’ email addresses and encourage them to follow you on social media is to ask. Every time you talk to a customer on the phone or one stops by your office, you should be asking for their email address. More than 80% of Americans have at least one email address so there is a good chance your customers do have email. You just need to ask them.

We have created a placard that can be mounted to your computer monitor as a reminder to ask your customers for their email addresses and to follow you on social media. You can order up to 25 placards free.