TurboRater Frequently Asked Questions

Below are some common questions about TurboRater, our insurance rating system. Contact us if you have questions that are not answered below.


  1. Will every user be required to have a username and password?
    Yes.  Each user that needs access to the TurboRater is required to have their own username and password. 
  2. What are the system requirements for TurboRater?
    • Must allow Javascript
    • Must allow pop-ups
    • Must allow Browser Cookies
    • Minimum resolution 1024 x 768
    • Internet Explorer 11+ , Firefox 27+, Chrome 30+, Safari 6+
    • 1.5mbps download DSL or better (no dial-up)
    • Operating Systems: Android, ChromeOS, iOS, Linux, OS X, Windows 7 or newer
  3. What are the additional system requirements for bridging and click to rate functions?
    • .NET framework 2.0 SP2 (required for bridging and other local functions)
    • 512MB RAM
    • Hard drive storage space required is dependent on the company bridges used. 10MB – 100MB

Credit Scoring

  1. Do I have to order Credit Scores for my companies?
    No, you can disable this option as needed.
  2. Do I need an internet connection to order credit scores?
    Yes. Some internet providers may require you to log on to the internet beforehand. It will completely depend on your provider.
  3. How many hits will my Insured receive on their Credit Report?
    This will depend on how many companies we are ordering Credit Scores for and how many agents the insured is calling that are working with companies that do credit scoring.  However, your insured will not experience any additional hits using TurboRater than you would ordering the scores from each company, individually.
  4. How does the Credit Scoring process through TurboRater really work?
    After you have entered all the risk information to Order Credit Scores, you will connect to ITC’s TurboLink Network via your Internet connection.  Once you have connected to our network, ITC will establish a connection with the various credit providers or individual company’s network to retrieve the Credit Scores.  Once all the Scores have been brought back, we will send them back to your Comparative Rater, updating each company’s rates based on the Credit Scores.
  5. Which companies am I ordering credit scores through?
    ITC is willing to work with any company that requires Credit Scoring for rating.  If you are writing through a company that is currently ordering Credit Scores for rating purposes, please notify your Company Marketing Representative and make them aware of our Credit Scoring capabilities so that we may begin ordering for them too.
  6. How long will it take to retrieve the Credit Scores through TurboRater?
    After entering the quote information, the credit scoring process will happen instantly.  It will depend on your Internet Provider, your connection speed, and how much traffic is on-line at the time of ordering the credit score.

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