ITC Blog

The Releases Keep On Coming
September 12, 2013
We've made many improvements to InsurancePro in the last couple of months.  Some of these improvements include new email, reporting, and bridging features.  Our current release, version, includes the following: Read More

Another Great Update to InsurancePro
June 17, 2013
In the next few days, the next set of updates to InsurancePro we think you will find useful will begin a slow roll out to our customers.  Here's what to look for in the next update: Improved bridge experience between InsurancePro and TurboRater Read More

Be Ready for the Next Release of InsurancePro
June 6, 2013
The next release of InsurancePro is almost ready for shipping and we want to give you the information you need to make the upgrade easy. Customers who use InsurancePro and TurboRater have some configuration work to do to ensure that the bridgin... Read More

What's in the next release of InsurancePro?
April 8, 2013
The next release of InsurancePro (6.0.38) is rolling out slowly now and we’d like to let you know what to look out for when it’s your time to upgrade. Better integration with AgencyBuzz – For our customers mastering the ma... Read More

The Importance of Reconciliation
April 3, 2013
The Importance of Reconciliation In most agencies, like any successful business, money is moving quickly from pocket to pocket to pay for policy premiums, commissions, claims, and to keep the lights on – just to name a few. Read More

ACORD Form Update (February 2013)
February 7, 2013
We have updated the below ACORD forms for InsurancePro users. 60 TX (2013/01) replaces 2007/05 - Texas Auto Supplement,  Consumer Bill of Rights, Personal Automobile Insurance (effective 01-31-2013) Read More

ACORD Forms Have Been Updated
January 21, 2013
We have updated the below ACORD forms for InsurancePro users.  You now have access to the latest form changes published by ACORD on January 3, 2013. 133 (2012/12) replaces 2012/04 - Workers Compensation Insurance Plan Assigned Risk Section (effective 12-11-2012) Read More

A Look Back: InsurancePro Enhancements in 2012
December 31, 2012
2012 was a great year for InsurancePro.  Let's take a look back at what the year has meant for the cornerstone of hundreds of agencies across the country. In addition to taking care of some of those pesky bugs, here are some of the enhancements to InsurancePro from this year: Read More

Save Time with Prefilled ACORD Forms
December 17, 2012
If your agency uses ACORD forms, and you’re not familiar with the prefilled ACORD forms available in InsurancePro, you’re missing out on features that may help your agency save time and prevent errors. Read More

Upgrading to Windows 8? Reinstall InsurancePro for Best Results
December 7, 2012
Upgrading your computer’s operating system can be exciting for some people and downright frightful for others. If you are upgrading to Microsoft’s latest operating system, we’ve got good news for you: InsurancePro works well on Windows 8. Read More

ACORD Forms Have Been Updated (December 2012)
December 5, 2012
When you use InsurancePro, you have access to all of the latest ACORD Forms available.  The ACORD Forms November updates are now available to our InsurancePro customers. Read More

Server Maintenance on night of November 19th
November 19, 2012
ITC will perform maintenance on the InsurancePro servers the night of November 19th.  Please plan on not having access to InsurancePro for a brief moment after 11 p.m. Central. Read More

Server Maintenance on the night of October 6th
September 26, 2012
Our servers will be unavailable from 11 PM to 3 AM on the night of October 6th for upgrades.  Please plan on InsurancePro services being unavailable during this time while we work to ensure a high quality of service.  Thank you! Read More

Mandatory Update to on Sunday, September 16th
September 10, 2012
On the night of September 16th, all users of InsurancePro will be required to upgrade to the latest release if they have not done so already.  Why do we ask you to do this?  You'll receive better support should you need it for any reason. Read More

InsurancePro's Upcoming Update
September 4, 2012
Our previous release roll-out went exceptionally well.  We've received feedback from the release and have improved our product based upon that feedback. That being said, tonight we will begin rolling out an update to InsurancePro that addr... Read More

Introducing our next update to InsurancePro
August 24, 2012
Our next version of InsurancePro is now in the process of being rolled out to customers.  This new release offers a new method of working with ACORD forms that is built into the application. Read More

Sunday Night is Mandatory Update Night
July 13, 2012
On Sunday night, July 15th, all users of InsurancePro 6.0 will be required to update to When you get into the office on Monday morning, please be prepared for this update. For those of you who are new to this release, check Read More Is Ready To Go!
July 6, 2012
We are now ready to ship This release addresses many of the issues that were encountered by our users upgrading to The roll out will begin on Monday, July 9th. Additional Information about this release: Read More

Required Update to InsurancePro to Latest Version
June 25, 2012
July 13th will be the last day for folks to run older versions of InsurancePro's 6.0 release. On the night of July 15th, older 6.0 versions of InsurancePro will prompt their users with a message about a required upgrade to 6.0.36. Read More

Version is on its way!
June 6, 2012
A new update is coming. This update is directed at issues reported by our QA staff as well as our customers. It will take care of stability issues with the endorsement and binder forms as well as a problem with properly applying a Read More

Server Maintenance Night of June 16
May 30, 2012
We have schedule server maintenance beginning at 10 p.m. on Saturday, June 16th.  InsurancePro services will be unavailable until 6 a.m. on the following morning, June 17th.  Please plan accordingly. Read More

Moving Some of Our Hosting Services
May 29, 2012
We will provide an update to InsurancePro in the next 5-10 business days that will change where some of our services are hosted. Please be sure that your firewall grants you access to Read More

Aaaaand we're back...
May 23, 2012
There were a small number of folks who experienced some problems with getting into InsurancePro earlier today. Those issues are resolved and you can get InsurancePro back to work for you. We apologize for the inconvenience! Read More

InsurancePro Update
May 17, 2012
We had some reports of a few issues in and are releasing to specifically take care of them. We will begin rolling out in the next couple of days. Many of you will see the option to upgrade, soon. Read More

InsurancePro Update
May 3, 2012
For those of you on 6.0.35, we stopped our roll-out of 6.0.36 to focus on some enhancements that we thought were important for you to have. We are now done with those enhancements and have started our roll-out again. Read More

Cross Sell Reports Coming To InsurancePro
April 30, 2012
Yes, that's right! We've taken a moment here at ITC to implement cross-sell reports into InsurancePro. We're working hard to get this release in your hands and will continue the roll-out in the next few days when our testing is complete! Thank you for your patience! Read More

Server Work on Saturday, April 14th
April 13, 2012
We will be doing server work on the night of Saturday, April 14th. InsurancePro will be unavailable beginning at 11 p.m. CST. Please plan accordingly. Have a great weekend! Read More

Beginning the Rollout
February 13, 2012
We have begun our roll-out of 6.0.36. If you haven't been prompted to upgrade yet, don't worry. We are enabling the upgrade to several agencies at a time in no particular order. If you need 6.0.36 now and don't want to wait, call in to our support staff, and we'll get you going. Read More

Revisit of 6.0.36 Release Enhancements
February 2, 2012
This is a brief list of enhancements provided in 6.0.36. We delayed the release of 6.0.36 to work on "Payments Processing". 1. Payments Processing New work flow introduced to InsurancePro that allows for reconciliation between payments received and company transaction reports Read More

Dear Administrators
January 30, 2012
We would like to let you know about an enhancement in that we believe will make your agency's move to 6.0.36 an easier one. We implemented a rule in InsurancePro a long time ago that made upgrades mandatory after one person upgraded in the agency. Read More

Getting There From Here
January 25, 2012
The general availability for 6.0.36 is just around the corner. We have already begun upgrading the databases providing data services to InsurancePro. We will continue to perform those upgrades at off-peak times in the coming week. What you can expect: Read More

Network Maintenance Schedule for Night of January 28th
January 23, 2012
We will perform maintenance on our network on Saturday night, January 28th to provide a better experience to our customers. During that time, InsurancePro customers may see an interruption in service. Read More

Database Maintenance Tonight at 10 p.m. CST
January 11, 2012
We will be performing maintenance on some of our databases tonight (January 11, 2012) beginning at 10 p.m. CST. This will affect only some users. We expect the updates to not affect anyone as each database will be unavailable for just a few seconds at most. Read More

Database Server Maintenance Night of December 1st
December 1, 2011
We will be performing maintenance on one of our database servers tonight (December 1, 2011) beginning at 10 p.m. CST. This will affect only some users. We expect the server to be available again at 3 a.m. CST. Read More

October Updates to ACORD Forms
November 23, 2011
We've posted updates to the ACORD Forms available to InsurancePro. You now have access to the very latest updates to ACORD Forms. You can access the new forms when viewing the policy summary screen's Forms and Letters panel. Read More

Enhancements to 6.0.36
September 28, 2011
We're very excited about the next major release of InsurancePro. We are proud to provide the following enhancements to our product: Integration with AgencyBuzz Integration with EZLynx (InsurancePro will bridge data to EZLynx) Read More

Need to Find a Policy?
September 20, 2011
We've taken some opportunities with our upcoming release to enhance the screen that you use to find policies. Our goal for the changes on this screen is to help you find your policies faster. To accomplish this, we've Read More

Agent Configurations
September 16, 2011
In the next release, we are changing the user interface for managing your InsurancePro users. The new screen incorporates all of the current functionality with the ability to configure integration with other systems. Read More

Managing Agency Locations
September 9, 2011
In the next release, we are changing the user interface for managing your different locations. The new screen allows you to view all of your locations in one place at the same time. Read More

Here Comes the Cloud and .NET 3.5
September 6, 2011
We are getting down to the short rows preparing for our next release of InsurancePro (6.0.36) and would like to let you know about some of the exciting changes that we're making in InsurancePro to help agencies get better work done faster. Read More

Updated ACORD Forms
September 2, 2011
We just recently made 150+ new and updated ACORD Forms available in InsurancePro. If you use an ACORD Form that we don't have, please call us and we'll make our best efforts to add it. Read More

Server Maintenance Tonight
August 9, 2011
We will be performing maintenance on our database servers tonight some time after 9 p.m. CST. Not all customers will be affected by this maintenance. We apologize for the inconvenience.UPDATE: Server maintenance was completed successfully. Read More

Release 6.0.35
April 4, 2011
Fixes Fixed problem when entering one note and at the same time updating another note, both on the Policy Summary Screen, the original contents of the updated note is lost Fixed problem where a new policy's primary agent does not default to the agent currently logged in Read More

Updates Are Coming!
March 10, 2011
We are working on a new release for InsurancePro for you, and we wanted to give you a sneak peek at the changes that are coming. We are addressing over 30 defects with this next release including many regarding commissions and quote sheets. Read More

Timeout Issues
February 11, 2011
It appears that some of our customers are experiencing some timeout issues with one of our database servers. We thank you for your patience while we work to address these issues. Read More

ACORD Form Favorites
January 31, 2011
Having problems with using forms from your Favorites? This may be due to the new way we handle forms. If you have a problem creating a new form from the Favorites section of the Print Forms/Letters section of the policy summary screen, try removin... Read More

January 26, 2011
Fixes Bridging issues from TurboRater introduced in Zero day term auto policy commission calculation issues causing InsurancePro to crash while processing downloads Read More

January 19, 2011
Fixes Bridging issues with Accu-Auto Bridging issues related to marital status being longer than 10 characters ("Registered Domestic Partner"). The application now translates these values to "Single" when bridging the policy instead of throwing an error Read More

January 5, 2011
Fixes Fixed issue where agent would not save when a non-admin agent created a new policy Fixed issue in the completion of a bridge to InsurancePro, where the application would open a previously opened policy directly on top of the bridged policy Read More

InsurancePro Release 6.0.34
November 30, 2010
Fixes Fixed Contact Manager overwriting last viewed contact Fixed Cancellation Download Transactions overwriting policy details with blank values Fixed Find Client searches including an apostrophe Changes to support new downloading partners Read More

VIN Problems Resolved
November 15, 2010
It appears that the problems that we had with VIN validation was resolved over the weekend. We have not seen any issues with the VIN validation come in today. Read More

VIN Problems in InsurancePro
November 12, 2010
We (and the rest of the Internet) are having name resolution problems. This appears to be affecting our VIN validation in InsurancePro. The VIN is validated when you enter and leave the VIN field for any vehicle on the policy's detail screen. Read More

Surprise! We're here!
November 1, 2010
Welcome to the InsurancePro blog! We created this blog to provide insight into what's going on with InsurancePro, what we're working on, and what's being addressed in specific releases. If you see a prompt to upgrade, you can come here and see what's been updated. Read More

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